No Refunds on iPhone Apps - iPhone Users Complain

There's some interesting developments concerning Apple's App Store

Competitor after competitor have launched their own app stores, but none have been able to come close to matching Apple's industry-leading iTunes App Store, which serves the company's popular iPhone smartphone. The App Store has suffered a bit in the past from controversy, though, with many developers unhappy with Apple's inconsistent approach to application acceptance.

Now, with Apple trying to put that controversy in rear view, a new one is brewing. Recently, there has been a growing user outcry, particularly in the influential business user segment, over Apple's no-refunds policy concerning App Store downloads.

With some apps like GPS applications or business applications coming in at $30, $50, or even more, users are becoming furious when these pricey apps occasionally fail or prove to be bug prone. With no returns, these users are out of luck, with Apple leaving them no recourse. Apple's policy explicitly states -- refunds will only be offered if the download fails.

These complaints have been given a prominent voice by a recent piece from Eric A. Taub of The New York Times. Mr. Taub writes, "None of this may matter if the most expensive app you’ve downloaded is a 99-cent virtual beer glass. Once the novelty wears off, most people can live with the financial loss. But asking people to spend $100 on an app that they haven’t had the opportunity to try and can’t return may limit its popularity. Even if you don’t return a piece of consumer hardware you purchased, you can always try to sell it to someone else. But an unwanted app remains yours forever."

[via Daily Tech]

Get a Free iPhone 3GS! Yes, that is correct! Stay away from the trouble of earning enough to pay for it for you can get it the simple way .... straight to your doorstep! Free! Interested? Then find out how to get a Free iPhone 3GS!

No Refunds on iPhone Apps - iPhone Users Complain

There's some interesting developments concerning Apple's App Store

Competitor after competitor have launched their own app stores, but none have been able to come close to matching Apple's industry-leading iTunes App Store, which serves the company's popular iPhone smartphone. The App Store has suffered a bit in the past from controversy, though, with many developers unhappy with Apple's inconsistent approach to application acceptance.

Now, with Apple trying to put that controversy in rear view, a new one is brewing. Recently, there has been a growing user outcry, particularly in the influential business user segment, over Apple's no-refunds policy concerning App Store downloads.

With some apps like GPS applications or business applications coming in at $30, $50, or even more, users are becoming furious when these pricey apps occasionally fail or prove to be bug prone. With no returns, these users are out of luck, with Apple leaving them no recourse. Apple's policy explicitly states -- refunds will only be offered if the download fails.

These complaints have been given a prominent voice by a recent piece from Eric A. Taub of The New York Times. Mr. Taub writes, "None of this may matter if the most expensive app you’ve downloaded is a 99-cent virtual beer glass. Once the novelty wears off, most people can live with the financial loss. But asking people to spend $100 on an app that they haven’t had the opportunity to try and can’t return may limit its popularity. Even if you don’t return a piece of consumer hardware you purchased, you can always try to sell it to someone else. But an unwanted app remains yours forever."

[via Daily Tech]

Get a Free iPhone 3GS! Yes, that is correct! Stay away from the trouble of earning enough to pay for it for you can get it the simple way .... straight to your doorstep! Free! Interested? Then find out how to get a Free iPhone 3GS!

Why are iPhone Apps Rejected by the App Store? Here is Why...

After rejections, one Apple executive is trying hard to win customers -- and developers -- back

Apple's app store practices have bordered on schizophrenia, with it frequently accepting applications only to later reject them and rejecting others only to later accept them. Worse yet, frequently rejections seem to follow no consistent pattern, with some apps being rejected for containing some sort of forbidden content, while others with that same content get accepted.

These inconsistencies have led to customers growing dissatisfied with the iPhone -- or in some cases even leaving it. They have also led to a growing discontent among developers, some of whom have also jumped ship. And it has even brought down a government investigation concerning Apple's role in rejecting the Google Voice app.

However, there is one man who hopes to fix the system. Apple’s Senior Vice President of Worldwide Product Marketing Phil Schiller is trying to right the iPhone App Store and is personally taking a hand in trying to win back customers, developers, and placate government investigators.

[via Daily Tech]

Get a Free iPhone 3GS! Yes, that is correct! Stay away from the trouble of earning enough to pay for it for you can get it the simple way .... straight to your doorstep! Free! Interested? Then find out how to get a Free iPhone 3GS!

Why are iPhone Apps Rejected by the App Store? Here is Why...

After rejections, one Apple executive is trying hard to win customers -- and developers -- back

Apple's app store practices have bordered on schizophrenia, with it frequently accepting applications only to later reject them and rejecting others only to later accept them. Worse yet, frequently rejections seem to follow no consistent pattern, with some apps being rejected for containing some sort of forbidden content, while others with that same content get accepted.

These inconsistencies have led to customers growing dissatisfied with the iPhone -- or in some cases even leaving it. They have also led to a growing discontent among developers, some of whom have also jumped ship. And it has even brought down a government investigation concerning Apple's role in rejecting the Google Voice app.

However, there is one man who hopes to fix the system. Apple’s Senior Vice President of Worldwide Product Marketing Phil Schiller is trying to right the iPhone App Store and is personally taking a hand in trying to win back customers, developers, and placate government investigators.

[via Daily Tech]

Get a Free iPhone 3GS! Yes, that is correct! Stay away from the trouble of earning enough to pay for it for you can get it the simple way .... straight to your doorstep! Free! Interested? Then find out how to get a Free iPhone 3GS!

Marketing iPhone Apps - The 101 Way!

Since two people I know are now professional iPhone developers, I’ve taken a bit of a closer look at the app store, the iPhone and the marketing of your app. There are a few things which I find interesting;

1) Its essentially a walled garden, distribution is exclusively through the app store, so Apple owns the customer contact.

2) First mover advantage was important. If you could get there first with an OK app in front of many rabid Mac fans you were guaranteed of making some money.

3) There is a real problem with the pricing model (if you’re a developer). in order to get into the top sellers bracket people try to get as many sales as possible, so developers keep their prices real low ($0.99). This is a doubled edged sword that you need to decrease your price to make sales, but then the revenues don’t actually mean much. Unfortunately you have to sell a lot of content in order to keep yourself happy with that.

4) It’s a groundbreaking device; it can tell where you are, connect to the internet, do crazy things associated with motion. This opens up the scope considerably wrt development.

Get a Free iPhone! Yes, that is correct! Stay away from the trouble of earning enough to pay for it for you can get it the simple way .... straight to your doorstep! Free! Interested? Then find out how to get a Free iPhone!

Related articles

• iPhone apps- Marketing 101 (brendan-mcnulty.com)

Marketing iPhone Apps - The 101 Way!

Since two people I know are now professional iPhone developers, I’ve taken a bit of a closer look at the app store, the iPhone and the marketing of your app. There are a few things which I find interesting;

1) Its essentially a walled garden, distribution is exclusively through the app store, so Apple owns the customer contact.

2) First mover advantage was important. If you could get there first with an OK app in front of many rabid Mac fans you were guaranteed of making some money.

3) There is a real problem with the pricing model (if you’re a developer). in order to get into the top sellers bracket people try to get as many sales as possible, so developers keep their prices real low ($0.99). This is a doubled edged sword that you need to decrease your price to make sales, but then the revenues don’t actually mean much. Unfortunately you have to sell a lot of content in order to keep yourself happy with that.

4) It’s a groundbreaking device; it can tell where you are, connect to the internet, do crazy things associated with motion. This opens up the scope considerably wrt development.

Get a Free iPhone! Yes, that is correct! Stay away from the trouble of earning enough to pay for it for you can get it the simple way .... straight to your doorstep! Free! Interested? Then find out how to get a Free iPhone!

Related articles

• iPhone apps- Marketing 101 (brendan-mcnulty.com)

iPhone 3.0 Wish List: Accessory-Powered Apps We Want

Forget copy-and-paste. The real seed of innovation planted in the upcoming iPhone 3.0 upgrade is the OS's ability to interact with special accessories via Bluetooth and the dock connector.

Here's why you should care: There are endless possibilities for app-accessory combos — so many, in fact, that we're going out on a limb and coining a phrase to describe the field: dongleware.

Here's a good example from Apple's recent iPhone 3.0 event: an insulin meter that communicates with a diabetes application for the iPhone. Now, with an iPhone in her pocket hooked to the meter, a diabetes patient can check her glucose levels and plan out her meals and insulin injections using live data. Tell us that isn't intriguing — and that's just scratching the surface.

With the App Store burgeoning into a billion-dollar industry, and the iPod and iPhone accessory market also surpassing a billion dollars a year, you can be assured iPhone developers will leap on this opportunity to push innovation to new heights. IPhone 3.0 could open doors to significant advancements in home entertainment, the medical field and even the military.

IPhone 3.0's huge potential fired up our imaginations, dreaming up a list of accessory-powered apps we'd like to see. It's not long, as we'd like you readers to submit and vote on suggestions, too. What better way to tell developers which apps will help them strike it rich in the App Store?

Read the whole article @ Wired

Get a Free iPhone! Yes, that is correct! Stay away from the hassles of earning enough to pay for it for you can get it the simple way .... straight to your doorstep! Free! Interested? Then find out how to get a Free iPhone!

iPhone 3.0 Wish List: Accessory-Powered Apps We Want

Forget copy-and-paste. The real seed of innovation planted in the upcoming iPhone 3.0 upgrade is the OS's ability to interact with special accessories via Bluetooth and the dock connector.

Here's why you should care: There are endless possibilities for app-accessory combos — so many, in fact, that we're going out on a limb and coining a phrase to describe the field: dongleware.

Here's a good example from Apple's recent iPhone 3.0 event: an insulin meter that communicates with a diabetes application for the iPhone. Now, with an iPhone in her pocket hooked to the meter, a diabetes patient can check her glucose levels and plan out her meals and insulin injections using live data. Tell us that isn't intriguing — and that's just scratching the surface.

With the App Store burgeoning into a billion-dollar industry, and the iPod and iPhone accessory market also surpassing a billion dollars a year, you can be assured iPhone developers will leap on this opportunity to push innovation to new heights. IPhone 3.0 could open doors to significant advancements in home entertainment, the medical field and even the military.

IPhone 3.0's huge potential fired up our imaginations, dreaming up a list of accessory-powered apps we'd like to see. It's not long, as we'd like you readers to submit and vote on suggestions, too. What better way to tell developers which apps will help them strike it rich in the App Store?

Read the whole article @ Wired

Get a Free iPhone! Yes, that is correct! Stay away from the hassles of earning enough to pay for it for you can get it the simple way .... straight to your doorstep! Free! Interested? Then find out how to get a Free iPhone!